Knowledge Base   /   Product Samples

How to ship the samples to studio?

Posted on 10 February 2023 01:37 pm

You can ask your factory to ship the samples that need to be photographed directly to our office.

 

If the samples are coming from within China, we can also arrange a pick-up by courier and include the fees in the final invoice.

 

We also accept incoming shipments from abroad. Chinese Customs may choose to charge import duty on your shipment, and you will be responsible for paying any import duties and taxes. These are non-refundable. Please label the shipment as "samples" to diminish the chances of duties being charged and declare all values truthfully. We will provide you all the documentation from the shipping carrier that lists any duties and taxes charged for the shipment to release it from Customs.

 

Important: We need tracking information for any samples sent by you. As we receive a large amount of samples, we need tracking to keep all projects organized. Incoming shipments that don't have a tracking number matching to any project will not be opened.

 

Please make sure the samples are packaged well and will not get broken or scratched during transit.

 

If you are sending multiple SKUS, please label the SKUs to avoid any confusion during production.